SHIPPING INFORMATION

Shipping Policy – UK, USA, CA,AUS and NZ

Please read this shipping policy for UK, USA, CA,AUS and NZ carefully.

We strive to make the ordering and delivery process as simple as possible for our customers. If you have any questions or experience any issues, feel free to contact our customer service team. Below you’ll find an explanation of how your order is processed and delivered.

Delivery Costs

All of our products are delivered 100% free of charge, with no minimum order amount required.

Shipping Your Order

Found the perfect look on our website? We understand you want to enjoy it as soon as possible! That’s why we ensure your order is processed and shipped as quickly as possible.

Here are the average shipping times for all our packages:

  • Processing time: 1–2 business days (Monday–Friday)

  • Delivery time: 4–6 business days (Monday–Friday)

  • Orders placed before 17:00 will begin processing the same day.

Once you’ve placed an order, you’ll be able to track your package within a few days. You’ll receive a personal tracking code via email, which allows you to follow your order through our tracking partner.

To ensure your order is shipped today, feel free to call us at any time. Our service team is happy to help you make the right choice.

Receiving Your Order

Once your order arrives, it's time to enjoy it! However, we understand that things can occasionally go wrong. Want to return an item? You can find more information in our [Return Policy].

Damaged Product?

That’s unfortunate! Occasionally, items may get damaged during shipping. If that happens, we will always provide an appropriate solution. Please take photos of the damage and send them along with your order number to info@vannistelrooymode.com.

How to Place an Order

Ordering from Van Nistelrooy Mode is incredibly easy.

  1. Go to the product page and click “Add to Cart” for the item you want.

  2. Make sure you’ve selected the correct size or variation.

  3. Click “Proceed to Checkout”.

On the Information page, fill in your correct shipping details. Once completed, click “Continue to Shipping”.

On the Shipping page, you can review your entered details. You’ll also see that all deliveries are completely free. As a token of appreciation, we always cover the shipping and delivery costs.

Click “Continue to Payment” to move on.

You’ll now be able to choose from several secure payment methods. At Van Nistelrooy Mode, all payment options are SSL-encrypted, ensuring a safe payment environment:

  • PayPal

  • Visa

  • Mastercard

  • Maestro

  • American Express

  • iDEAL

  • JCB

  • Bancontact

After selecting your preferred method, click “Complete Order”. You’ll be redirected to the chosen payment page to finalize your order. Should you encounter any problems, please don’t hesitate to reach out to us.

Lost Package?

If a package is lost or cannot be delivered due to logistical reasons, we will always send a new one before proceeding with any refund. If your order hasn’t been received within 30 days after shipping, you are eligible for a refund.

Contact Information

Email: info@vannistelrooymode.com
Or get in touch via our [contact form]

Opening Hours:
Monday – Friday: 09:00 – 17:00
We aim to respond to all emails within 24 hours.